Customer Support

Have you earned your college degree? That’s fantastic in either case! Now is the time to put all of your efforts into making a name for yourself. Kudos!

Please get in touch with the MyFedLoan support team if you have any queries or issues. They provide the best customer service around.


If you need customer support for your MyFedLoan student loans, there are several options available to you:

  1. Phone: You can contact MyFedLoan Servicing by phone at 1-800-699-2908. The customer service representatives can assist you with questions about your account, payment options, loan forgiveness programs, and more.
  2. Online Messaging: You can log in to your MyFedLoan account and send a message through the online messaging system. This is a secure way to communicate with MyFedLoan Servicing and get answers to your questions.
  3. Mail: You can send correspondence to MyFedLoan Servicing at P.O. Box 69184, Harrisburg, PA 17106-9184.
  4. Social Media: MyFedLoan has a presence on social media platforms like Twitter and Facebook. You can reach out to them through these channels to get support.

It’s important to reach out to MyFedLoan if you have any questions or concerns about your student loans. They can provide valuable information and assistance to help you manage your loans and achieve your financial goals.

The most frequent problem is when the money is handled improperly. You might need to pay more than usual on occasion in order to pay off your debt. Due to this, the user apparently paid higher interest rates, fell into “bad standing” with their debt, and had their credit score affected.

P.O. Box 69184

Harrisburg, PA 17106-9184


If you have any credit issues, you can get in touch with:

FedLoan Servicing Credit

P.O. Box 60610

Harrisburg, PA 17106-0610


Call them instead of sending an email if you need assistance. You can try this to provide your consumers with better service. Verbal agreements ought to be recorded in writing. The hours are EST, 8 a.m. to 9 p.m., Monday through Friday.

You can print a “Loan Verification Letter” from “Loan Details” in MyFedLoan if you need to confirm any information regarding your mortgage or loan. Before acting, please consider your options if you need to. It is important to think things over carefully before acting.